I Am Concerned About Myself or Someone Else
National Suicide Prevention Lifeline
24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. Your call is routed to the nearest crisis center in the national network of more than 150 crisis centers.
Veteran’s Crisis Line
Connects veterans in crisis (and their families and friends) with qualified, caring Department of Veterans Affairs responders through a confidential, toll-free hotline, online chat, or text.
Medical Society of The State of New York (MSSNY)
Peer to Peer Support for Physicians
NYS Office of Alcohol and Substance Abuse Services HOPEline
24- hour, toll, free, anonymous and confidential hotline for alcoholism, drug abuse and problem gambling.
Affinity Place Warm Line
Eight bed peer respite located in Rochester, NY that is staffed 24/7 by Peer Support Specialists who understand that, at times, it can be easier to talk to individuals who have had similar experiences.
Teen and Young Adult Helpline – NAMI
Teen and Young Adult (TYA) Helpline: A free nationwide peer-support service providing information, resource referrals, and support to teens and young adults.
Available Monday through Friday, 10:00 AM – 10:00 PM ET.
Path To Recovery Foundation
The Path to Recovery Foundation website offers resources and support for individuals in recovery from mental health challenges and addiction. It provides information on services, programs, and educational opportunities aimed at fostering long-term recovery and well-being.
Upstate New York Poison Center
Serving 54 counties across New York State, the Upstate New York Poison Center provides expert, real-time assistance through its 24/7 Poison Help line. Their specialists offer immediate support for poisoning and overdose emergencies and deliver life-saving poison prevention education to individuals, families, and communities statewide.
Other Services
Mental Health Services
• Inpatient – acute and intermediate levels of care
• Outpatient – individual and group counseling
• Residential – community residence, treatment apartments, supported housing
• Community Support– educational and vocational support, respite, family support, self- help, consumer initiatives, social and recreational opportunities
Substance Abuse Services
• Prevention, Intervention and Education – community and school sites
• Advocacy, Information and Referral
• Inpatient – detoxification and rehabilitation
• Outpatient – individual and group counseling
• Residential – stabilization, rehabilitation, community residential, supportive living
• Community Support – educational and vocational support, respite, family support, self-help, consumer initiatives, social and recreational opportunities